Visas & residence
Residence-status questions, possible routes, application preparation and expiry dates.
Life in Japan.
One clear next step.
Ask about visas, tax, pension, city hall and daily life. Understand Japanese mail, track deadlines and prepare for emergencies — in your language, with sources you can open.
- Free core features
- Seven languages
- Sources you can check
〒お知らせ
Mail Decoder
Here's what to do next.
Submit the requested documents
Deadline15 October
Save the next step
Saved to My Japan AdminKeep the deadline in sight.
Ask and explore in your language.
Inside JPMate
Questions, paperwork, deadlines and safety. Together.
Explore the tools that help you understand a situation, plan your next step and follow through.
Mail Decoder
Turn Japanese mail into a plan.
Photograph a Japanese notice to see a plain-language summary, the actions it asks for, printed amounts, places to go and visible deadlines.
- Understand tax, pension, city-hall and utility mail
- Find the action and the date in one explanation
- Save decoded letters to revisit later
- Bring letter deadlines into My Japan Admin
Mail Decoder
Here's what to do next.
Submit the requested documents
Deadline15 October
Save the next step
Ask JPMate
Answers with the sources behind them.
Ask about life in Japan in your language. Get an answer grounded in JPMate's document library, open the cited sources and continue with a follow-up question.
- Choose Fast, Balanced or Thorough answers
- Use your saved residence status for relevant immigration questions
- Save and share useful answers
- Turn supported next steps into checklists and reminders
Ask JPMate
Where do I start with a city-hall procedure?
JP
Find the relevant guidance, understand what to prepare, and open the source to check the details.
Sources alongside the answer
My Japan Admin
Your Japan admin, in one place.
Keep residence expiry, decoded-letter deadlines, payments and your own tasks on one personal timeline.
- See overdue tasks and what's due in the next 30 days
- View this month's recorded payment amounts at a glance
- Add deadlines from mail, chat, your profile or manual entry
- Set reminders, complete tasks and reopen them when needed
My Japan Admin
Your next steps
Documents for city hall15 October
Check residence expiryMy Japan Admin
Moving checklistCompleted
Visa Pathfinder
See the routes from where you are now.
Choose your current residence status and the status you want to explore. Follow possible routes through the transitions covered by JPMate.
- Explore routes from your current status to your goal
- See requirements and source references for each step
- Ask about a route step directly in chat
Visa Pathfinder
Your current status↓
Where you want to go↓
Possible routes
Requirements + source references
Emergency Guide
Know what to prepare. Know where to go.
Prepare for earthquakes, typhoons and other emergencies with household checklists, emergency contacts and nearby shelter information.
- Track preparation with a readiness score
- Find shelters with distance, walking estimates and map links
- View JMA alerts and share safety check-ins when connected
- Keep synced guides and checklists available offline
Emergency Guide
Your emergency essentials
Household checklist
Emergency contacts
Nearby shelters
Synced offline guides
What it covers
From your first week to your next move.
Tax & pension
Understand notices, contributions, payment dates and the procedures behind them.
City hall & moving
Address changes, local procedures and the paperwork that comes with moving.
Health & insurance
Navigate health-insurance paperwork and practical questions about using healthcare in Japan.
Housing & work
Ask about renting, utilities, banking, employment and everyday arrangements.
Emergency preparation
Household checklists, emergency numbers, alerts and shelter information in one place.
Built around your situation
Information you can use. Next steps you can keep.
JPMate connects the question you ask with the context that matters and the tasks that follow.
Relevant to you
Your saved residence status can shape immigration answers. Your location and household help tailor emergency preparation.
Sources within reach
Open citations alongside chat answers to explore the official guidance and documents behind the explanation.
Pick up where you left off
Search your conversation history, reopen a saved answer or letter, and work through your checklists and reminders.
Schools, employers & community organizations
Support the people making Japan home.
Explore how JPMate's free core tools could fit the support you already provide. Start with a conversation about the questions your students, staff or residents bring to you.
Life in Japan.
One clear next step.
Now on the App Store for iPhone and iPad.
Android version coming soon.
Contact us